About us

Who are we?

SOLUTEC is a young company in the market with extensive experience in laboratory equipment for quality control, both in technical service and also in sales of equipment for your needs. Dedicated to the provision of laboratory instruments, development and research and process.

We have a sales area offering our products throughout the country, as well as after-sales technical service with a group of professionals specialized in different lines of equipment with permanent training to meet the needs of our customers.

We also provide technical support and installation, start-up and training to your equipment users through specialized technicians, as well as preventive and corrective maintenance of your instruments, calibrations and adjustments, issuing certificates with traceable standards.

Our commitment to the client involves personalized attention, mailing, digitalized product information, telephone assistance and even permanent communication with the client informing about market developments and the development of new products.

            Our goal

 

Meet the needs of our clients by making a difference in terms of quality of service in the sales and technical service area.

Mission

Provide solutions to each client, permanently exceeding their business, service and attention expectations, satisfactorily fulfilling our commitments, through the constant development of people, continuous improvement of processes and the application of cutting-edge technology..

Vision

To be the number one company in sales, services and customer service in all the markets we participate, streamlining our processes to have the agility and flexibility of a small company and the strength of a large one; committed to society through the generation of new businesses and jobs.

Values

We are a marketing and After-Sales Services company that directs our values ​to:​

Ensure the absolute satisfaction of our clients by presenting a service and attention differentiated by excellence. To be a leader in the maintenance and repair of machinery, through the incessant search for quality and the sustained development of human resources. Achieve international recognition of the brands represented through the highest certification they grant. Meet customer requirements, legal and regulatory requirements and continually improve the effectiveness of our management system.